Privacy Policy

Your privacy is critically important to us. At AI Order Processing ("we," "us," or "our"), we have a few fundamental principles:

• We don't ask you for personal information unless we truly need it.
• We will never share or sell your personal information submitted through this website.
• We don't collect or store sensitive information on our website hosting servers.
• We use industry-standard security measures to protect your data.

Information We Collect

Website Visitors

Like most website operators, AI Order Processing collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as:

• Browser type and version
• Operating system
• Language preference
• Referring site
• Date and time of each visitor request
• Pages visited and time spent on each page
• Internet Protocol (IP) addresses

Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website and to improve our services.

Account Information

When you create an account with AI Order Processing, we collect:

• Email address: Used for account login, notifications, and important service communications
• Password: Securely encrypted and stored to protect your account
• WooCommerce store details: Store URLs, API keys, and configuration data for order processing
• Order processing data: Information related to AI-powered order analysis and processing

Google Integration

If you choose to sign in with Google, we may collect:

• Basic profile information (name, email, profile picture)
• Authentication tokens (securely stored and encrypted)

We only access the minimum data necessary to provide our services and never access your personal emails or other unrelated Google data.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our AI order processing service
• Create and manage your user account
• Process and analyze orders using AI technology
• Connect and manage your WooCommerce store integrations
• Send you service-related notifications (order processing updates, account changes)
• Improve our website and services
• Analyze usage patterns to enhance user experience
• Protect against fraud and abuse

Information Sharing and Disclosure

AI Order Processing does not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party services that help us operate our website (hosting, analytics, email delivery)
• Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety
• Business Transfer: In the event of a merger or acquisition, user information may be transferred as part of the business assets

Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure password hashing and storage
• Regular security updates and monitoring
• Limited access to personal data on a need-to-know basis
• Secure servers with industry-standard protection

Cookies and Tracking

AI Order Processing uses cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze website usage with Google Analytics
• Improve website performance and functionality

You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.

Third-Party Services

Our website integrates with several third-party services:

• Google Analytics: For website usage analytics (anonymized data)
• Google OAuth: For secure sign-in authentication
• WooCommerce APIs: For store integration and order processing
• OpenAI: For AI-powered order analysis and processing

These services have their own privacy policies, and we encourage you to review them.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your account and personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@woo.sophik.com.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal data within 30 days, except as required by law.

International Data Transfers

AI Order Processing may transfer your information to servers located outside your country. We ensure appropriate safeguards are in place to protect your data during such transfers.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification for significant changes

Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: