Terms of Service

Last updated: July 9, 2025

1. Acceptance of Terms

By accessing and using AI Order Processing ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

AI Order Processing is an intelligent order management service that allows users to:

  • Connect their WooCommerce stores via API integration
  • Upload and process order documents using AI technology
  • Automatically match products and create orders
  • Manage order processing workflows and configurations

3. User Accounts

To use certain features of our service, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Keep your account information updated
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Transmit any harmful or malicious code
  • Interfere with the service's operation
  • Access data not intended for you
  • Use automated systems to access the service

5. Intellectual Property

The service and its original content, features, and functionality are owned by AI Order Processing and are protected by international copyright, trademark, and other intellectual property laws.

6. Third-Party Data and Services

Our service integrates with WooCommerce stores and AI processing services. We strive for accuracy but cannot guarantee the completeness or accuracy of all data processing. Users should verify important order details and maintain appropriate backups.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs your use of the service and explains how we collect, safeguard, and disclose information.

8. Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9. Limitation of Liability

AI Order Processing shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service, including but not limited to order processing errors, data loss, or technical issues.

10. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or service notifications. Continued use of the service constitutes acceptance of modified terms.

12. Contact Information

Questions about these Terms of Service should be sent to us at legal@woo.sophik.com.

Questions? If you have any questions about these terms, please don't hesitate to contact us. We're here to help!